Privacy Policy

1. Introduction

GrowTK (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice agents, automation services, and website.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email, phone number)
• Company information (name, industry, size)
• Account credentials
• Communication preferences
• Information submitted through forms, demos, or support requests

2.2 Information Collected Automatically

• Device and browser information
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies
• Voice interaction recordings (when using AI agents)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative and marketing communications
• Respond to inquiries and provide customer support
• Monitor and analyze trends, usage, and activities
• Train and improve our AI models
• Detect and prevent fraud and security incidents
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in providing our services
• Business Partners: Integration partners and resellers (with your consent)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption in transit and at rest
• Regular security audits and assessments
• Access controls and authentication
• Employee training on data protection
• Compliance with SOC 2, HIPAA, and GDPR standards

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Voice recordings and interaction data are retained for service improvement purposes unless you request deletion.

7. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict certain processing activities
• Opt-out of marketing communications at any time
• Data portability (receive your data in a structured format)

To exercise these rights, contact us at privacy@growtk.co

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: